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Privacy Policy

Bluware Corp is committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

 

How we use your personal data

We may process information contained in

  • any inquiry you submit to us regarding our services “inquiry data”,
  • information contained in or relating to any communication that you send to us, “correspondence data”,
  • information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters “notification data”,
  • data you provided in the course of the use of our services “service data”

We process the inquiry, correspondence, notification and service data for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is your consent or our legitimate interests to keep in contact with you and provide you with the requested information and services.
We never sell your personal data to any third party. We only share your data with third parties where it is required to do so by law and or to deliver the information and or services you have requested from us. This would also only be done with respect to EU’s General Data Protection Regulation.
Sometimes we may need to ask for your explicit consent to process personal data, and when this is required we will make that request clear.
If you do not agree with this policy, please log off and clear your browser of any cookies which may have been placed in your browser by our site in the interim.

 

Retaining and Deleting Personal Data

Personal data that we process will not be kept for longer than is necessary for the purpose of our legitimate interests or necessary for compliance with a legal obligation to which we are subject.
We may update this policy from time to time by publishing a new version on our website.

Your rights according to General Data Protection Regulation
The GDPR gives you important rights over your data. This means you can:
Object to your data being processed

  • Ask us to delete it
  • Ask us to rectify it
  • Ask us to restrict the use of it
  • Ask for access to it
  • Ask for it to be ported (transferred)
  • Confirm what data we process and why
 

You can submit what’s called a Subject Access Request to us – at any time – in relation to your rights above by contacting us. We comply with these requests within one month (unless there are mitigating circumstances e.g. legal reasons not to.)
Giving and Withdrawing your Consent to be Contacted
In certain circumstances, we may need to have your consent to process your data.

  • We may ask for your consent, for example, when you fill in one of our contact forms and you provide your consent by ticking the box on the form.
  • We also keep a record of your consent until we no longer need to.
  • You can withdraw your consent at any time by contacting us.
 

Porting and Providing you with Confirmation of what Personal Data we Process
You may instruct us at any time to confirm or port (transfer) any of the personal data we process about you. Please tell us the following:

  • Whether you want to port your personal data or confirm what personal data we process, or both.
  • What information you require to be ported or confirmed e.g. all your personal data or a specific detail.
  • What format you would like your personal data to be confirmed in e.g. spreadsheet, PDF, Word doc, etc.
  • Which email address you would like us to send it to, or if not email, an alternate electronic medium or system.
  • When you would like to receive it i.e. a date and time.
  • Any urgency associated with the request.
 

We will endeavor to carry out your instructions within 30 days of receiving your request, but this is subject to your having provided us with all the detail above along with any other relevant information that is necessary to be able to carry out the work.

Also, if you would like us to port (transfer) your personal data, please be aware that if we don’t think your chosen medium and format will be secure, or put your personal data at risk, we will tell you and discuss alternatives with you.
You can instruct us to do this at any time by contacting us.

 

Purging (deleting) Your Personal Data

You may also instruct us to purge (delete) any and all information we hold about you at any time. We will endeavor to do this with respect to your wishes and compliance with the applicable EU laws and regulations i.e. GDPR.

We will endeavor to delete all the information we hold about you in the time frame you request, but depending on the nature of your request, and any third parties involved, this may not be possible.
This is because of our legal obligation to retain certain types of customer information for certain time periods e.g. for tax and or accounting purposes, we may need to keep your contact details on file for longer periods if they appear on an invoice or receipt for example.

In any and all cases, we only ever keep information on file for as long as it is needed with respect to the services you have enquired about and or that we have agreed to provide you, or to meet a legal requirement.
You can instruct us to do this at any time by contacting us.

Updating Your Personal Data

You can and should instruct us to correct or update any personal information we hold about you e.g. if you change your name or address for instance.
You can instruct us to do this at any time by contacting us.

 

About Cookies

1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Cookies that we use

2.1 We use cookies for the following purposes:
(a) [authentication – we use cookies [to identify you when you visit our website and as you navigate our website][ (cookies used for this purpose are:[identify cookies])]];
(b) [status – we use cookies [to help us to determine if you are logged into our website][ (cookies used for this purpose are: [identify cookies])]];
(c) [personalization – we use cookies [to store information about your preferences and to personalize the website for you][ (cookies used for this purpose are:[identify cookies])]];
(d) [security – we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally][ (cookies used for this purpose are: [identify cookies])]];
(e) [advertising – we use cookies [to help us to display advertisements that will be relevant to you][ (cookies used for this purpose are: [identify cookies])]];
(f) [analysis – we use cookies [to help us to analyze the use and performance of our website and services][ (cookies used for this purpose are:[identify cookies])]]; and
(g) [cookie consent – we use cookies [to store your preferences in relation to the use of cookies more generally][ (cookies used for this purpose are: [identify cookies])]].
[additional list items]

 

3. Cookies used by our service providers

3.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

3.2 We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.[ The relevant cookies are: [identify cookies].]

3.3 [We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behavior on our website and on other websites across the web using cookies.] OR [We publish Google AdSense advertisements on our website. To determine your interests, Google will track your behavior on our website and on other websites across the web using cookies. This behavior tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website).] You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt-out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at:http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.[ The relevant cookies are: [identify cookies].]

3.4 We use [identify service provider]to [specify service]. This service uses cookies for [specify purpose(s)]. You can view the privacy policy of this service provider at [URL].[ The relevant cookies are: [identify cookies].]

 

4. Managing cookies

4.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en(Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/(Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);
(e) https://support.apple.com/kb/PH21411(Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge).
[additional list items]

4.2 Blocking all cookies will have a negative impact upon the usability of many websites.

4.3 If you block cookies, you will not be able to use all the features on our website.

 

Data Security

We have taken reasonable technical and procedural precautions to prevent the loss, misuse or inadvertent alteration of your personal data. We will store all the personal data you provide in secure servers or systems.
However, we cannot guarantee the security of any data you choose to send to us over the internet. Our website does however use an SSL certificate to help ensure that any information sent to us through it, is more secure than it otherwise would be.

If you look in the address bar of your browser, when visiting our site, you will see the letters https. The S stands for secure and means that information sent to us through our site is sent to us through an encrypted channel.

Finding out More About Your Rights under GDPR
You can find out more about your rights according to GDPR by visiting https://www.eugdpr.org/

 

Changes to this Policy

We may update this privacy policy from time-to-time by posting a new version on our website.
You should check this page occasionally to ensure you are happy with any changes. If you have any questions about this policy, please contact us as soon as possible and we will endeavor to answer your question as quickly and clearly as we can.

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